Bhavyata Foundation has instituted a donation refund policy to ensure fair and transparent processing of requests for refund donations as digital payments are becoming more frequent. Bhavyata Foundation expects that all donors will exercise due care and diligence while making donations. Bhavyata Foundation also recognizes that a donation may be made erroneously or donors may change their mind. Bhavyata Foundation will examine the request for refund of donation and endeavour to make the refund. Bhavyata Foundation may also seek an explanation from the user. We will also require further verification of the user’s credentials while requiring documents of proof of donation.
Bhavyata Foundation is not obliged to make refunds. At its discretion, it may decline any requests for refund of donations, particularly if a tax exemption certificate for the same has been issued.
If you would like your donation to be refunded, you must request Bhavyata Foundation in writing or by email for a refund at the following address: –
D-5/35, Chittaranjan Nagar CHS, next to ONGC colony,
Rajawadi, Vidyavihar (E) – 400077
Your refund request must contain the details such as Date of Donation, Amount of Donation, Mode of Donation, i.e. Credit Card or Online Payment. It should reach Bhavyata office within 7 (seven) days from the date on which you donated, i.e., The date on which you donated online, electronically or through other means, OR The date on which you handed over the cheque/demand draft to Bhavyata Foundation or someone authorized by Bhavyata Foundation for this purpose, OR The date on which you Despatched the cheque/demand draft to Bhavyata Foundation by other means.
The refund process may take time 7 to 30 working days depending on the availability of the information from third parties such as Payment Gateway, Banks, etc. through which transaction is done.